Contact Us

We're here to help. If you have any questions about our bicycles, your order, shipping, returns, or anything else, please don't hesitate to contact us.

Customer Support

Pre-Bikes

Website: https://pre-bikes.shop

Email: Support@Pre-bikes.shop

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday – Sunday: Closed

Response Time

We aim to respond to all customer inquiries within 24 hours during normal business days.

Common Questions

Before contacting us, you may find answers to your questions in our:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

• Privacy Policy

Need Assistance?

Whether you're looking for information about a bicycle, checking on an order, or requesting a return, our support team is ready to assist you.

Send us an email at Support@Pre-bikes.shop, and we'll get back to you as quickly as possible.

Thank you for choosing Pre-Bikes.