Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Pre-Bikes. We are committed to delivering your order safely and efficiently throughout the United States.
Shipping Locations
Pre-Bikes currently ships exclusively within the United States.
At this time, we do not offer international shipping.
Free Shipping
We proudly offer FREE shipping on all orders within the United States. No minimum purchase is required.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
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Standard Shipping: 3–7 business days
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Remote areas may require additional transit time
Delivery estimates are provided for convenience and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Customers can use the tracking number provided to monitor delivery progress.
Shipping Carriers
We work with trusted shipping providers to ensure reliable delivery of bicycles and accessories throughout the United States.
The carrier used may vary depending on the size of the item, destination, and availability.
Delivery Responsibility
Please ensure that the shipping address provided during checkout is accurate and complete.
Pre-Bikes is not responsible for delays, failed deliveries, or additional charges resulting from incorrect shipping information provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at Support@Pre-bikes.shop.
To assist with your claim, please include:
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Your order number
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Photos of the package
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Photos of the damaged item
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A brief description of the issue
We will review the situation and work to provide a suitable resolution.
Lost Shipments
If your package appears lost or has not arrived within a reasonable time after shipment, please contact us at Support@Pre-bikes.shop.
We will work with the shipping carrier to investigate and help resolve the issue.
Order Cancellations
Orders may be canceled before shipment for a full refund.
Once an order has been shipped, cancellations are no longer possible, but customers may request a return under our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Pre-Bikes
Website: https://pre-bikes.shop
Email: Support@Pre-bikes.shop
We appreciate your business and thank you for choosing Pre-Bikes for your next bicycle purchase.